Classifications Of Business To Consumer Information Technology Essay

Classifications Of duty To Consumer Information Technology Essay result of internet over the past few years has changed the trends of care valet de chambre at exp unitaryntial rate. Now world has become a orbicular Village which means what intentiond to be a single tangible market place located in one geographical vault of heaven has now become a border-less marketplace, attracting customers and affaires from every(prenominal) over the world. It provides patronagees with many advantages for subject setting up an online channel is less personifyly since it doesnt require material infrastructure for a shop, a business can operate 24 hours a day, 7 days a week and 365 days a year, these long working hours helps businesses generating more profits. It also offers businesses to try new return lines and marketing strategies in cost effective focussing. The biggest advantage of online business is that heretofore small businesses can compete with international corporations si nce consumers cannot figure turn out the real size of firm.E-commerce can be defined in different ship canalE-commerce refers to various online commercial activities focvictimization on commodity qualifys by electronic means, internet in particular.Zheng Qin (2009) , Introduction to e commerce, Page 7E-COMMERCE refers to the paperless exchange of business information using electronic data interchange, electronic mail, electronic bulletin boards, electronic funds transfer, world wide tissue, and other network-based technologies.E-COMMERCE, The sour Edge of occupancy , Second Edition (2005) by Kamlesh K Bajaj and Debjani hackE-COMMERCE is the use of telecommunications and computers to facilitate the trade of goods and servicesE-commerce by S. Pankaj (2005) page 3Types of E-commerceThere are Four Main Types Of E-commerce Model1) Business to Business (B2B)B2B can be define as commerce effects amidst businesses, such as transactions betwixt a wholesaler and retailer.2) Business to Consumer (B2C)As discussed in class lecture, B2C refers to a commerce transaction between business and individual rather then a company or Businesses selling to the general public for example dell computer which sells at one time to general public through website.3) Consumer to Business( C2B)C2B is a reverse form of business to consumer, in C2B the commerce transaction take place between consumer and business, for warrant Elance.com, which allow individuals to place their requirements on a website within hours companies review the expulsion and make bids on a project then consumer review the bids and guide the company with most suitable bid.4) Consumer to Consumer (C2C)C2C is simply a commerce transaction between consumer to consumer, manay auctions webistes allow consumers to interact with other consumers to buy and sell all sort of items for example Ebay.com, Amazon.com.Above mentioned types of E-commerce clearly shows that electronic commerce is worthy the back bone of t ransactions at every level for some(prenominal)(prenominal) businesses and consumers. The impact of this emerging trend has changed the fundamentals of supply chain prudence by redefining the way in which consumers select, purchase and use products and services. E-commerce has also provided companies with chance to work more closer to customers what we call consumers intimacy which allow companies to digit their innovation process with changing demand of consumers.Classifications of Business-to-Consumer (B2C) E-CommerceAs described by Deborah Morley Charles S. Parker(2010) With the business to consumer model, businesses sell goods or services to individual consumers. The B2C model was one of the first major types of e-commerce business models to be defined and implemented using the Web. Some example of B2C businesses include Amazon.com, Walmart.com, Overstock.com, and BestBuy.com.There are two primary(prenominal) types of B2C E-Commerce1) Direct SellersDirect Sellers are tho se companies which provide products or services this instant to consumers. The important factors that contribute towards the success of B2C e-commerce are Direct Selling recognise and consumers database. There is a limit to amount of information that can be communicated through catalogs but internet offers a powerful medium by which direct sellers can provide consumers with thousands of products with detailed description and high-quality visuals.Example Dell Computers2) Online IntermediariesOnline intermediaries are companies that facilitate transactions between buyers and sellers and receive a pct of the transactions value. For examples net income Service Providers( ISP).Supply Chain ManagementAn electronic alternative to the traditional paper chain, providing companies with a smarter, faster, more effective way to get the expert product to the right customer at the right time and price. Combines the power of the Internet with the latest technology, enabling participating suppl iers to glide slope up-to-date company information and enabling companies to better manage and class supply and demandhttp//www.geemultimedia.com.au/glossary.aspIMPACT OF E-COMMERCE ON AIRLINE INDUSTRYThe blessings of Internet have been observed the most by Airline Industry and as a result of it Airline ticket gross revenue now establish of the largest portion of all product sales made online. This is becausee-ticketing is beneficial for both the airlines as well as the proceeders. Traditionally the only options available to a passenger were either to buy tickets from a travel agency or from airport. But now with the advent of Internet, airlines have used tool alike(p) e- dissemination system.An airlines be can be divided into following two partDirect Operating Costs- which includes aircraft, its fuel and salaries of the staffIndirect Operating Costs- which is the distribution cost.The direct operating cost will remain more or less fixed while there is room for saving on indi rect cost. This is where e-commerce can play an important role by combine all business units and efficiently managing logistics. The major components of indirect cost for airline industry includes Sales office, Reservation system ,Travel agent fees,Ticketing fees Promotion and advertisements.Previously, airlines payed commissions to travel agents for selling their tickets, in addition money was also spent on setting up of sales office and staff salaries. Extra crown was used for printing and issuing of tickets. To cut down the operating cost airlines had to turn to e-ticketing to limit their sales offices and reduce their dependency on sales agents. Every airline has now setup their own website offering online mental reservation facility. This also allow Airlines to promote different marketing strategies through web site which gives them more chance to attract new customers.Through the use of e-commerce and development of websites airlines has integrated all the parties involve in a business process for instance tourism business industry can wed up with airline website using the integrated information system so that they can get the real time data through touch database about the customers booking for their hotel along with the airline tickets.Online sells has also extended the business hours for airlines since customers can do online bookings round the clock and thus throughout the year. turn passengers have the luxury of scheduling their own flight in a matter of few clicks saving both time and money.ConclusionE-commerce has revolutionized the business models. Trading online enables businesses to reach much wider audience while cutting the costs of traditional retailing methods. It also provide businesses with long working hours and minimal human capital. E-commerce allows businesses to better understand and meet the demands of customers, working more virtually with them by managing databases, resulting in better supply chain management activities a nd efficient logistics. E-commerce has also changed the way customers learn , select, purchase and use products and services, providing them with more alter experience ever and by cutting the middle man out businesses have provide consumers with fast processing and close interaction with company.