Leading Linklaters to Its Goal through Training and Development Essay

Leading Linklaters to Its Goal through Training and Development - Essay Example In 2010, Linklaters was reported to rank fourth instead (AmericanLawyer.com 2010), exchanging places with B&M, a U.S. competitor. The decline in revenue implies a gap in the performance of Linklaters firms. II. Training Needs Analysis Linklaters has identified that in order to retain its previous position in the industry, it has to improve on building relationships that endure through business cycles. In accordance to this, the firm determines its need to constantly focus on their clients, deeply understand the global market, be globally minded and committed while showing integrity in the way employees and lawyers interact with the communities they serve. The training to be provided would involve all employees and lawyers within the Linklaters firms. In consideration of the different roles they play in the organisation, separate trainings will be provided to emphasise best practices of customer care in each unit. III. Training Plan A strong presence in the global market practically r equires an organization to be customer-focused. The satisfaction of returning customers can help spread the good word to attract new customers to the services of the firm. In addition, new or first-time customers should develop a good impression of the firm to ensure satisfaction and increase referrals. John (2003) identifies that a customer-focused firm has an intimate knowledge of its customers. Customer intimacy helps to provide superior customer value or operational excellence. Likewise, it allows improvement of customer value, thus leading to the attainment of product leadership. The effort to achieve customer intimacy and product excellence serves as ‘a guiding element in corporate strategy and performance’ (208). The corporate structure of Linklaters suggests the need for a common ground in customer-focused practices. The training to be conducted would yield a list of best practices for each unit of lawyers and employees in countries around the globe where Linkla ters has its presence. Establishing best practices for customer care would strengthen the corporate identity of the firm and promote better global corporate performance. IV. Training Aim, Objectives and Motivation A. Aim The training aims to promote the use of best practices to improve customer intimacy and corporate identity. B. Learning Outcomes By the end of the training, the participants will be able to: A. Emphasise the importance of customer intimacy among employees and lawyers B. Identify best practices of customer service in each department/unit to promote a common corporate identity among partner firms C. Show camaraderie among members of the community to help in cascading customer intimacy D. Establish means and procedures for evaluating customer satisfaction and intimacy. C. Motivation The motivation of the training is goal orientation. In the first part of the training, the facilitator will explain to the participants the goal of the company and the reason for conducting the training. V. Training Design A. Introduction Participants will introduce themselves and mention their role in their respective departments. B. Content Lecture: What are Best Practices? A short lecture will be conducted by the facilitator to define best practices and their significance in an organisation. This sets the mind of the learners to understand that best practices are important in an organisation especially global firms like Linklaters. Importantly, the short lecture will

Essay For A Difficult Customer - Tips

Essay For A Difficult Customer - TipsWriting a college essay about dealing with a difficult customer can be very tricky. Many students try to summarize the customer problem, but unfortunately, it takes a lot of time to do that in a short time frame.You have to think how to address this difficult customer problem by yourself. There are also some companies that offer professional writers to help you with the job. But you can not rely on those writers only and you need to think on your own.Since you don't have any experience with writing a college essay about dealing with a difficult customer, you have to start from scratch. One mistake that many students make is not taking time to analyze their previous essays. This essay can be the best one that you will ever write. It must be done by you because no one else can do it for you.Be creative in your essays. Think on what you can do to improve it. If you have been satisfied with the essay, then you can take a step further and try to sell y our service.A simple way to start is to describe the person that you are supposed to help the customer. Make sure that you describe the nature of the problem and how you are going to resolve it. Also be very precise when you are talking about the customer's problems.Describe the solution that the customer needs. With this type of essay, it is very important that you use all the tools that are available. Try to come up with words that the reader will easily associate with your service. The writer should do all the necessary preparation before he is about to write the essay.The entire essay has to be focused and present the solutions and details of the solution as you relate them to the customer. So if you are struggling with your college essay about dealing with a difficult customer, just remember that it is not impossible to write.

Business plan Assignment Example | Topics and Well Written Essays - 500 words

Business plan - Assignment Example Our company therefore aims to target this area by producing electrical power that will also fulfill the demands of future consumers. Production cost of solar energy is minimal once our project is operational. Our company will aim to benefit from the shortfall that exists in the area by producing clean electrical energy by the use of solar power. The rising prices of electricity are an additional benefit in terms of earnings for the company that is likely to make the project a huge success in a very short period of time. Reduced cost of production of electricity will also provide us a competitive advantage over the traditional producers of power, thereby making it possible to offer electricity at lowered prices than the current market rates. The society is well aware of the fact that solar energy is the safest form of energy since there is almost no pollution associated with the use of this form of energy. Due to this reason a high degree of acceptability is likely to result for our proposed project. This will reduce our cost for promotional activities (e.g advertising) that are otherwise required to grab the attention of users. Elevated acceptance of our project will definitely provide us an edge over our traditional competitors which we will use to establish our customer base. The previously used solar panels for energy production were efficient in the range of less than 25%. However, with the passage of time, the technology has advanced and now it has become possible to attain an efficiency of close to 50%. Our plan is to use the latest technology for our project which will increase productivity and will continue to serve the purpose for an extended period of time. Moreover, extra production means the ability to expand our market further. Keeping in view the fact that solar energy is green (clean), there is general consensus that the promotion of

Pacific Theater Research Paper Topics

Pacific Theater Research Paper TopicsPacific Theater Research Paper Topics may be chosen from a number of options. One of the best choices for a Pacific Theater Research Paper Topic is the topic of nuclear weapons. While the topic might not have direct relevance to the area where you are studying, nuclear weapons in the Pacific are of interest to both research and policy makers, and there is an interesting challenge involved. The application of research techniques to understanding how nuclear weapons work is necessary for policy makers to understand the cost and effectiveness of military responses to potential threats to the use of nuclear weapons.Nuclear Weapons Research Paper Topics requires high standards for conducting research. A Pacific Theater Research Paper Topic should consider questions concerning the historical research on nuclear weapons, including key officials and scientific, academic, and policy leaders involved in the development of the bomb. Topics in this area shoul d be based on historical research conducted by experts in the field. International incidents involving nuclear weapons, such as the Iranian nuclear weapons program, should also be part of the research.Other Pacific Theater Research Paper Topics that includes US Navy and US Army studies should include defense and security issues associated with nuclear weapons. Reports and data from these studies and related programs that evaluate military alternatives to using nuclear weapons may also be included. Military programs designed to keep nuclear weapons and their delivery systems safe from attack should also be included. Confidential and open source research and data on the safe and secure use of nuclear weapons should also be considered.There are a number of information-based research paper topics that explore the ethical issues of nuclear weapons and military use. Topics that deal with the use of nuclear weapons must be clearly identified. To further address the issue of ethical concern s about the use of nuclear weapons, Pacific Theater Research Paper Topics should consider nuclear weapons and the resulting cancer cases and deaths that would occur if such weapons were used.The ethical and political issues of nuclear weapons can also be addressed in Pacific Theater Research Paper Topics. It is the responsibility of research papers and paper topics to examine issues that raise ethical concerns. Another area that can be studied and analyzed is the threats of terrorism using nuclear weapons. The research should address issues such as: the dangers of creating terrorist threats or grievances that produce the need for further violence in order to get the same benefits as those gained through actual or potential nuclear attacks, the risks of terrorist nuclear threats to the peace and stability of the world, and the dangers that potential future acts of terrorism may involve using nuclear weapons. International terrorism should also be addressed in the research.When writin g a Pacific Theater Research Paper Topics, it is important to consider the research and data that would be needed to support the conclusions drawn in the paper. Different groups of people, organizations, and government agencies will have different views and evaluations of issues that can be explored in the Pacific. Discussion and analysis of the scientific data on nuclear weapons, international threats of nuclear weapons, the potential risk of international terrorism using nuclear weapons, and the safety and security issues for nuclear weapons should be considered when researching topics in this area.Issues of trust and confidence regarding nuclear weapons and the likelihood of accidents occurring using nuclear weapons should also be part of the discussion when Pacific Theater Research Paper Topics is researched. These issues include: the effectiveness of security measures in protecting nuclear weapons from being stolen or broken into, the effect of recent near misses between missil es with nuclear warheads and conventional warheads, the danger of terrorism with the use of nuclear weapons, and the effects of war with nuclear weapons on the human psyche and on the political and legal environment. Other issues that should be explored in Pacific theater research topics include the consequences of an international terrorist act using nuclear weapons, the credibility of nuclear weapons as a deterrent against other weapons of mass destruction, and the possibility of other countries becoming involved in nuclear proliferation. Disciplines for writing Pacific Theater Research Paper Topics include the use of specific research methods, and references to relevant and credible sources.

Most Noticeable Essay Topics about Latin America

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Buying How to Label Papers in College

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